Privacy Policy

This Privacy Policy explains how Clear Guard (“we”, “us”) collects, uses, and protects information when you use the Clear Guard operational dashboard at secure.clearguard.ca (the “Service”).

Information we collect

• Account information: when you sign in with Google OAuth, we may receive your name, email address, and profile photo (as provided by your Google account).
• Operational data: assessments, notes, and related business records created by authorized users within the Service.
• Integration data: data synced from Jobber (e.g. clients, properties, quotes, invoices, and webhook delivery logs) to support operations.
• Technical data: logs and diagnostic information (e.g. timestamps, request identifiers, and error messages) for reliability and security.

How we use information

• To authenticate users and control access to the Service.
• To provide, maintain, and improve the Service.
• To sync and display operational data from integrated systems like Jobber.
• To monitor for abuse, troubleshoot issues, and secure the Service.

Sharing

We do not sell personal information. We may share information with service providers we use to operate the Service (for example hosting, database, and error monitoring providers), and when required by law.

Retention

We retain information as needed to operate the Service, meet contractual obligations, and comply with legal requirements. Webhook and audit logs may be retained for troubleshooting and security purposes.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure.

Contact

If you have questions about this policy, contact Clear Guard support or your administrator.